Terms of service
Terms of Service
Last updated: 19 September 2026
Welcome to STATIC CLUB.
These Terms of Service explain the terms that apply when you visit or use the STATIC CLUB website and when you purchase products from us.
By using our website or placing an order, you agree to these Terms of Service. These Terms should be read together with our Privacy Policy and Return & Refund Policy.
Nothing in these Terms affects your legal rights as a consumer.
1. About STATIC CLUB
STATIC CLUB operates this online store and website.
STATIC CLUB
45 Saint Leonards Close
Burton on the Wolds
Loughborough
LE12 5GG
United Kingdom
Email: staticclubUK@gmail.com
Our website is powered by Shopify, which provides the online store platform used to operate our website.
2. Using our website
You may use our website for lawful purposes and in accordance with these Terms.
You must not use our website:
- For any unlawful purpose
- To commit or assist with fraud
- To attempt to gain unauthorised access to our systems
- To interfere with the operation or security of our website
- To introduce viruses, malware or other harmful material
- To copy, reproduce or exploit our website or content for commercial purposes without our permission
- To impersonate another person or business
- To collect personal information about other users without permission
We may restrict or suspend access to our website where reasonably necessary to protect our website, business, customers or other users.
3. Our products
We aim to ensure that product descriptions, photographs, colours and other information on our website are accurate.
However, colours may appear slightly different depending on your screen, device and display settings.
Product specifications, designs, colours and availability may change from time to time.
Where a product is made to order, this will be stated on the relevant product information where applicable.
Nothing in these Terms removes or limits your statutory rights relating to the quality, description or suitability of goods.
4. Product availability
We cannot guarantee that every product or size will always be available.
We may discontinue products or change product designs from time to time.
If a product becomes unavailable after you have placed an order and we cannot fulfil it, we will contact you and, where appropriate, arrange a refund.
5. Placing an order
When you place an order through our website, you are making an offer to purchase the products selected by you.
After placing an order, you should receive an order confirmation acknowledging that we have received your order.
An order confirmation does not necessarily mean that your order has been accepted where we are unable to fulfil it.
We may need to cancel an order in limited circumstances, such as where:
- A product is unavailable
- There is an obvious pricing or product description error
- We are unable to fulfil the order
- We reasonably suspect fraudulent activity
- There is another legitimate reason preventing us from fulfilling the order
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled order.
Your statutory rights are not affected.
6. Prices
All prices displayed on our website are shown in pounds sterling (£), unless otherwise stated.
The price payable for a product will be the price displayed when you place your order, except where there is an obvious error.
Delivery charges and any other applicable charges will be displayed before you complete your purchase.
We may change prices from time to time. A price change will not affect an order that has already been accepted.
7. Promotions and discounts
From time to time, STATIC CLUB may offer discounts, promotional codes or special offers.
Unless otherwise stated:
- Promotional offers are subject to the terms displayed with the offer.
- Only one promotional code may be used per order where stated.
- Promotional offers may have an expiry date.
- We reserve the right to withdraw or amend a promotion where permitted by law.
Nothing in this section affects your statutory rights.
8. Payment
Payment must be completed using one of the payment methods available at checkout.
Payments are processed through the payment providers made available through our Shopify store.
You confirm that you are authorised to use the payment method provided.
We do not normally have access to your full payment card details.
9. Delivery
We provide delivery information on our website and during checkout.
Our current estimated delivery information is also explained in our Shipping Policy.
Delivery dates and times are estimates unless we have specifically agreed a particular delivery date with you.
We will not be responsible for delays caused by circumstances outside our reasonable control, such as severe weather, carrier disruption, customs delays or other exceptional events.
However, nothing in these Terms limits your legal rights if goods are not delivered within the period required by law or within an agreed delivery period.
10. Ownership and risk
Unless otherwise required by law, ownership of the goods will pass to you when we have received payment and the goods have been delivered to you.
We remain responsible for the goods until they are delivered to you or to a person you have nominated to receive them.
11. Returns, cancellations and refunds
Our Return & Refund Policy explains how cancellations, returns, refunds and faulty products are handled.
You may have statutory rights to cancel an online purchase even where a product is not faulty.
Certain exceptions may apply, including for some personalised or custom-made products.
Please see our Return & Refund Policy for full details.
Nothing in these Terms limits your statutory rights.
12. Faulty or incorrect products
If you receive a product that is faulty, damaged or not what you ordered, please contact us as soon as reasonably possible at:
We will work with you to resolve the issue in accordance with your legal rights.
Depending on the circumstances, this may include a repair, replacement, refund or other appropriate remedy.
13. Intellectual property
The STATIC CLUB name, logo, branding, designs, graphics, photographs, text and other original content on our website belong to STATIC CLUB or are used with permission.
You may view and use our website for your personal, non-commercial purposes.
You must not reproduce, copy, modify, distribute, sell or commercially exploit our branding, designs, photographs or other website content without our written permission.
Nothing in these Terms gives you ownership of any STATIC CLUB intellectual property.
14. Customer reviews and feedback
If you submit a review, photograph, comment, suggestion or other feedback to STATIC CLUB, you confirm that you have the right to provide that content.
You should not submit content that:
- Infringes another person's copyright or other rights
- Contains unlawful or fraudulent material
- Contains harmful software
- Is deliberately misleading
- Contains abusive or threatening material
- Includes another person's personal information without permission
We may remove content where we reasonably believe it breaches these requirements or applicable law.
Where you submit content for publication, you give STATIC CLUB permission to use that content for the purposes of operating and promoting the business, subject to applicable law.
We will not falsely represent a review as being from a genuine customer.
15. Third-party websites and services
Our website may contain links to third-party websites or services.
We are not responsible for websites or services that are operated by third parties.
If you use a third-party service, that service's own terms and privacy policy may apply.
16. Shopify
STATIC CLUB uses Shopify to operate its online store.
Your purchase contract is with STATIC CLUB, not Shopify.
Shopify provides the technology that allows us to operate the website and process online transactions.
17. Website availability
We aim to keep our website available and functioning properly, but we cannot guarantee that it will always be available or completely free from errors.
We may temporarily suspend or restrict access where necessary for maintenance, security, updates or other operational reasons.
18. Our responsibility to you
We are responsible for supplying goods that meet the requirements of applicable consumer law.
Nothing in these Terms excludes or limits our liability where doing so would be unlawful.
In particular, nothing in these Terms excludes or limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Breach of your statutory consumer rights
- Faulty or unsafe products where the law prevents us from excluding responsibility
- Any other liability that cannot legally be excluded or limited
Subject to the above, we are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
19. Events outside our control
We will not be responsible for failure or delay in performing an obligation where the failure or delay is caused by circumstances outside our reasonable control.
Examples may include:
- Severe weather
- Natural disasters
- Fire
- Industrial disputes
- Significant disruption to postal or delivery services
- Government action
- Major technical failures
- Other exceptional events outside our reasonable control
Where such an event occurs, we will take reasonable steps to minimise its effect on your order.
20. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Our Privacy Policy explains:
- What information we collect
- Why we collect it
- How we use it
- Who we may share it with
- How long we retain it
- Your data protection rights
21. Changes to these Terms
We may update these Terms from time to time to reflect changes to our business, website, products or legal requirements.
The latest version will always be published on this page.
Changes will not affect rights that you have already acquired in relation to an order unless required by law.
We will update the "Last updated" date when these Terms are changed.
22. Governing law
These Terms are governed by the laws of England and Wales.
If you are a consumer living elsewhere in the UK, you may also have rights under the mandatory consumer protection laws applicable in the part of the UK where you live.
Nothing in these Terms prevents you from relying on consumer protection rights that cannot legally be excluded.
23. Complaints
If you have a complaint about an order, product or our service, please contact us first.
Email: staticclubUK@gmail.com
We will aim to resolve complaints fairly and promptly.
24. Contact information
If you have any questions about these Terms, please contact:
STATIC CLUB
45 Saint Leonards Close
Burton on the Wolds
Loughborough
LE12 5GG
United Kingdom
Email: staticclubUK@gmail.com