Shipping Policy

Last updated: 19 September 2026

Thank you for shopping with STATIC CLUB.

Most STATIC CLUB products are made to order. This means your order may need to go through production before it is dispatched.

We provide estimated processing and delivery times below to help you plan for your order.

1. Processing times

Orders are typically processed and prepared for dispatch within 2–5 business days.

During particularly busy periods, launches, promotions or seasonal periods, processing may take slightly longer.

If there is a significant delay affecting your order, we will aim to keep you informed.

2. Estimated delivery times

Once your order has been dispatched, estimated delivery times are:

United Kingdom

2–5 business days

Europe

5–10 business days

International

7–21 business days

These are estimated delivery times rather than guaranteed delivery dates.

The total time from placing your order will therefore normally include both the 2–5 business day processing period and the applicable delivery time.

3. Shipping costs

Shipping costs are calculated at checkout based on factors such as:

• Your delivery location
• The products in your order
• The shipping service available for your order

The applicable shipping cost will be shown before you complete your purchase.

4. Tracking

Where tracking is available, you will receive a dispatch confirmation containing your tracking information.

Please allow some time for tracking information to become active after your order has been dispatched.

5. Delivery delays

We aim to dispatch and deliver orders within the estimated times provided.

However, delivery can occasionally take longer due to circumstances outside our reasonable control, including:

• Postal or courier delays
• Customs processing
• Severe weather
• Public holidays
• Industrial action
• Transport disruption
• Other exceptional circumstances

If your order appears to be significantly delayed, please contact us at staticclubUK@gmail.com and we will do our best to help.

Nothing in this policy affects your statutory consumer rights.

6. Incorrect delivery information

Please check your delivery address carefully before completing your order.

If you provide an incorrect or incomplete address, this may result in your order being delayed, returned to us or delivered incorrectly.

If you realise that you have entered an incorrect address, please contact us at staticclubUK@gmail.com as soon as possible.

We will do our best to help, but we cannot guarantee that an address can be changed once an order has entered production or been dispatched.

If an order has been delivered to the address supplied by the customer and the address was incorrect, any additional delivery or replacement costs may be the customer's responsibility, where permitted by law.

7. Lost or missing packages

If your order has not arrived within a reasonable period after the estimated delivery window, please contact us at:

staticclubUK@gmail.com

We will work with the relevant delivery provider and, where applicable, our production or fulfilment partner to investigate the shipment.

Please provide your order number and any relevant tracking information when contacting us.

We will take appropriate steps to resolve the issue in accordance with your consumer rights.

8. Damaged packages

If your order arrives damaged, please contact us as soon as reasonably possible.

Where possible, please provide photographs of:

• The damaged packaging
• The product
• The shipping label

This will help us investigate the issue with the relevant delivery or fulfilment provider.

If the product itself has been damaged or is otherwise faulty, your rights under our Return & Refund Policy will apply.

9. Customs and international orders

For orders delivered outside the UK, additional customs procedures, import duties, taxes or other charges may apply depending on the destination country.

Where applicable, these charges may be the responsibility of the customer.

Delivery times for international orders can also be affected by customs processing.

10. Contact us

If you have any questions about shipping or delivery, please contact:

STATIC CLUB
Email: staticclubUK@gmail.com

Please include your order number where possible so that we can assist you more quickly.